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Students

Information Technology Services

 

Welcome to the Student portion of the ITS website. Here you will find information particular to current students, both graduate and undergraduate. If you have any questions, please contact the Helpdesk via email or phone (601-974-1144).

Are you looking for some computer help? The latest documentation can be found on our Documentation page - this includes information on how to connect to MajorAir, your H: drive, and your email. There are also instructions on how to get your gaming system up and working. If you need a full setup, we can help with that too. Depending on your device type, please visit the manufacturer website for instructions on how to obtain the device MAC address. If you need assistance feel free to contact resnet@millsaps.edu.

Of course, if you have any questions about computing at Millsaps, or about services we provide to students, you can always contact the Helpdesk, and we'll be happy to answer them.


ITS Student Computing - Residential Networking Consultants (ResCons) - ITS employees students known as ResCons to act as the first line of support for on-campus students. ResCons are trained to help students get on the internet, gain access to email and personal storage, and install Microsoft Office and anti-virus, as well as assist students throughout the year with malware infections and reformatting computers. If the instructions here haven't been enough to help you, ResNet is your next step!

  • Location: New South Hall Atrium
  • Phone: 601-974-1899
  • Email: resnet@millsaps.edu
  • Hours of Operation: Sunday - Thursday, 6:00 p.m. - 10:00 p.m.; Friday - Saturday, 1:00 p.m. - 5:00 p.m.

On-campus students at Millsaps first meet their ResCons when they move-in; during that time, ITS staff and student employees are around to help set up your computer and answer your questions. We understand how important it is that you get access to the Internet as fast as possible, and we work diligently to get you connected!

In extreme emergencies such as an internet outage, please contact Millsaps College Campus Safety. They are provided with on-call pager numbers and will contact ITS Technical Services Staff with information. They are available 24 hours a day, 7 days a week to assist with any reports.

  • Location: New South Hall Atrium
  • Phone: 601-974-1234


ITS Student Computing - Computer Labs - ITS provides students with computer lab facilities to ensure students always have access to the programs they need for school work. In the labs, you can access various different class-related programs and Microsoft Office, as well as campus network resources such as the H: drive and email. Students also have access to printers in these labs.

The Sullivan-Harrell Hall Computer Labs, the largest labs available on campus, have over 50 computers available for students to use. These labs are also staffed by trained Lab Assistants who help ensure everything runs smoothly. The SHH labs are open to all students, and are also frequently used by professors for class and outside groups for meetings. Please note that the SHH labs are closed on Saturdays.

  • Location: Sullivan-Harrell Hall 1st floor
  • Phone: 601-974-1379
  • Hours of Operation: Monday - Thursday, 7:30 a.m. - 11:45 p.m.; Friday, 7:30 a.m. - noon; Sunday, 2:00 p.m. - 11:45 p.m.

Graduate students also have access to the Graduate Lab, located in the basement of Murrah Hall. This lab is accessible by card acces only, and does not have set hours.


ITS User Services - Helpdesk - ITS User Services mans the campus' Helpdesk, the first level of support for network, computer, and telecommunications problems. If you are having trouble accessing your Major Access account, or have questions about the facilities and services offered by the ITS department at Millsaps, the Helpdesk is the place to get your answers. Off-campus students are welcome to stop by for assistance.

  • Location: Academic Complex 105
  • Phone: 601-974-1144
  • Email: helpdesk@millsaps.edu
  • Hours of Operation: Monday - Thursday, 8:00 a.m. - 6:00 p.m.; Friday, 8:00 a.m.- 4:30 p.m.


Student Discounts - Millsaps College has a standing partnership with Dell to provide students with a discount on Dell computers and equipment. To look through the catalogue, please visit the Millsaps College Dell portal.

Students can also enjoy an educational discount through Apple. If you're around campus, you can run to the Apple Store in Ridgeland and use your student ID to receive the discount there. From the online store, simply select Educational Store on the lefthand side, then search for Millsaps College to receive the discount.


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