Purpose
Crisis Situation Defined
Emergency Management
Team Defined
Emergency Decision Maker
Campus Spokesperson
Inclement Weather
Major Emergencies
Non-Routine Public
Relations Issues
Anticipated
Risk and Crisis Assessment
Periodic
Evaluation, Planning, and Training
Appendix A
I. Purpose
Events which adversely affect the normal operations of
the College are inevitable. The purpose of this document is to clarify
the actions, roles, and responsibilities that are to be taken by
individuals and departments in the event of a crisis or emergency
situation that has a major impact on the Millsaps College community.
II. Crisis
Situation Defined
A crisis situation is defined as any situation
or event that is identified by the president of the College or the
Emergency Management Team (Section III) as
having an significant adverse impact on the campus community as a
whole. For the purposes of this document, we have identified three
types of situations which will be individually discussed:
This document does not deal with routine incidents which are handled
by the Millsaps Campus Security Office or personal issues that might
be handled by the director of college counseling (unless the incident
has the potential to impact the entire community).
III. Emergency Management Team
Defined
The Millsaps Emergency Management Team (EMT) is comprised
of the following individuals:
- Senior Vice President and Dean of the College Richard Smith
- Director of Communications and Marketing Patti Wade
- Vice President for Campus Programs and Alumni Todd Rose
- Senior Lieutenant of Campus Safety J.W. Hoatland
- Vice President for Student Affairs and Dean of Students Brit
Katz
- Director of Campus Life John Conway
- Ex-Officio: President Frances Lucas
Any member of the EMT may initiate a meeting based on information
or conditions that develop.
Depending on the situation, the following auxiliary members of
the EMT may be consulted or called to action:
- Vice President for Institutional Advancement Charles Lewis
- Vice President for Finance Louise Burney
- Director of Counseling and Wellness Services Janis Booth
- Director of Physical Plant David Wilkinson
- Assistant Director of Physical Plant Danny Neely
- Director of Dining Services Patricia Ainsworth
- Chaplain of the College
- Assistant Director for Residence Life and Student Activities Matt Binion
- Public Relations Coordinator Kara Paulk
- Web Manager Lucy Molinaor
- Web Content Editor Jason Bronson
- Director of Residence Life Patrick Cooper
- College Attorney Clifford Ammons
All current members of the EMT will be issued laminated identification
cards that contain home, pager, and/or cellular phone numbers of
team members. These cards will also be used to gain access to designated
restricted area(s) after an emergency incident. Team members should
carry their cards at all times.
IV.
Emergency Decision Maker
In all crisis situations, the president of the College
makes decisions on appropriate actions to be taken after consulting
with the EMT. In the event of the president's absence, the order
of succession is as follows: Senior Vice President and Dean of the
College; Vice President for Campus Services; Vice President for
Student Affairs and Dean of Students; Vice President of Institutional
Advancement; Vice President of Finance.
Regardless of who ultimately makes the final decision, once a decision
has been made, all senior administrators of the College are to be
contacted by a representative of the EMT (normally this will be
the director of communications and marketing). This will allow each
vice president to contact key individuals that report to them.
V. Campus Spokesperson
In any crisis situation it is important for a consistent
and unified message. Accordingly, the director of communications
and marketing is designated by the president as the official spokesperson
for the college. However, depending on the situation, and after
consulting with the EMT, the director of communications and marketing
may appoint other spokespersons to speak on specific subjects.
VI. Inclement Weather
Inclement weather is perhaps the most frequent disruption
of normal College operations. The primary type of inclement weather
that would occur is ice or snow. Under these circumstances the following
steps should occur as quickly as possible so as to provide timely
information to faculty, students, and staff:
The campus safety supervisor on call contacts the Mississippi Highway
Patrol to gain an updated travel and weather advisory. The road
conditions as reported by the highway patrol will be the primary
indicator used in arriving at a decision to continue normal operations.
The travel and weather advisory will be shared with the senior
vice president and dean of the College (in his absence, proceed
down the succession line). Based on this information, a recommendation
to the president will be made concerning the operations of the College.
Once a decision is made, the individuals below will be responsible
for the following:
The director of communications and marketing will:
- Contact the remaining vice presidents (each VP enacts their
own action plan).
- Contact the director of media relations, who will notify the
media.
- Update the College information line at 601-974-1000.
- Assure that updates are made to all of the above as the situation
changes.
The vice president for student affairs and dean of students will:
- Post an email message to the College community.
- Contact key residential life and on campus personnel.
- Contact physical plant and dining services.
- Assure that updates are made to all of the above as the situation
changes.
In most cases, inclement weather conditions will affect the College
for less than 48 hours. However, if the National Weather Service
or highway patrol indicate that poor weather conditions may be prolonged,
the additional steps in the "Major Emergencies" (Section VII) should be followed.
VII. Major Emergencies
Definition of Major Emergency
A major emergency is a situation of such scope and
magnitude as to pose the potential for adverse consequences to life,
property, or both. A major emergency could very well cause prolonged
interruption of academic and other programs of the College. For
planning purposes, it must be assumed that most major emergencies
will arrive with little warning, develop rapidly, and be capable
of causing substantial disruption of our normal operating procedures.
Examples of possible causes of major emergency situations would
include:
Natural
Causes
Accidental Causes
Societal Causes
- Rape
- Armed
robbery
- Suicide
- Substance/drug
overdose
- Murder
- Serious
on campus domestic confrontation or injury
- On campus
civil disturbance
- Off
campus civil disturbance
- Hostage
situation
- Adverse
employee termination
- Mentally
ill person on campus
- Bomb
threats or explosions
- Terrorist
action or declaration of war
Initial Emergency Procedures
The initial and primary source for all emergency information is
the Office of Campus Safety (601-974-1234). While campus safety may
not be the first to detect an emergency situation, as soon as they
are notified, the following initial steps would occur:
(Note: In order to assure that campus safety will receive
an early alert, the Office of Communications will assist in the
development and maintenance of an awareness campaign that instructs
faculty, staff, and students to call "1234" in any emergency
situation.)
Regardless of major emergency type, the following actions should
be taken:
- Upon notification or observation of an emergency situation, campus
safety personnel will:
- Contact campus safety supervisor on call.
- Maintain communication and other information with internal and
external parties as directed by the campus safety supervisor on
call.
- The campus safety supervisor on call will take the immediate steps
necessary to intervene in the emergency.
- The campus
safety supervisor on call
notifies the vice president for student affairs and dean
of students and the director of communications and marketing. These
Emergency Management Team members make an initial assessment of
key staff members to be notified/assembled.
Further, each individual
takes the following actions:
- The campus
safety supervisor on call continues
addressing the emergency situation by setting up an emergency operations
center and coordinating available information.
- The vice president for student affairs and dean of students communicates
the situation to the president (or the appropriate senior administrative
officer as outlined in Section IV). In the case
of epidemic
or contagious medical conditions, the vice president for student
affairs and dean of students will also consult with the college
nurse and the
director of counseling services and contact local public health
officials to aid in determining the required response.
- The vice president for student affairs and dean of students accesses
and prepares a report on the implications for the student body.
- The director of communications and marketing contacts the director
of media relations and develops a plan to notify the media once
an announcement is available. All external communication and requests
for information will flow through the Office of Communications (974-1033).
All external communication and media releases will be reviewed by
the director of communications and marketing. The director of communications
and marketing also keeps the remaining vice presidents and the College
information line (974-1000) posted as information is available.
- The president assembles the remainder of the Emergency Management
Team as well as any auxiliary Emergency Management Team members
for briefing, consultations, and the development of an action plan.
The EMT will advise the president as to whether a state of emergency
should be called. If it is deemed that it is not necessary to declare
a state of emergency, EMT members will work with the vice presidents
of the College to assure that the College returns to normal operations.
State of Emergency: Implementation of
the Emergency Operations Plan
The Emergency Operations Plan is brought into action by declaration
of a state of emergency by the president of the College or, in the
president's absence, by the highest ranking executive-level senior
administrator that is currently available to the Emergency Management
Team. A guideline for the declaration of an emergency is found in
Appendix A. Once a declaration of a state of
emergency has been invoked, the primary members of the Emergency
Management Team, and certain affected adjunct members are, for the
duration of the emergency, relieved of normal, but non-emergency
related duties (so as to concentrate more fully on the tasks at
hand). Other prior and non-emergency commitments assume the lowest
priority.
The president of the College maintains executive control of the
Emergency Operations Plan. Ground-level operational implementation
and direction of the plan is responsibility of the campus safety
supervisor on call and the other members of the Emergency Management
Team. College personnel and equipment will be utilized to provide
priority protection for life, preservation of property, and restoration
of the academic and other programs of the College. The manner in
which College personnel and equipment are utilized will be determined
by the relevant members of the Emergency Management Team.
The president will determine when it is appropriate to deactivate
the plan, after consultation with the Emergency Management Team.
(Note: In the event of a major emergency situation posing eminent
peril to life or property, the campus safety supervisor on call
is authorized to begin immediate implementation of appropriate Priority
1 tasks, as described below, even though the actual official declaration
of a state of emergency or the notification of the persons on the
alert list may not yet have taken place.)
Establishment of the Emergency Operations
Center
The Office of Campus Safety, which is located in New South Hall,
will serve as the Emergency Operations Center. The building is equipped
with an emergency response status board which will assist the campus
safety supervisors in managing on campus emergency response efforts
and observing the overall flow of emergency events to the point
of completion.
The emergency radio network is also located in the Emergency Operations
Center. Should the campus telephone system fail, the Emergency Operations
Center is the location to which runners should be sent with information
and requests for assistance. The Emergency Management Team meeting
place will be the Sanders Hall conference room (unless adverse conditions
dictate meeting in the New South Hall campus safety office).
Emergency Operations Plan: Priority
Tasks
In any major emergency there are certain general tasks that must
be performed. These are listed below in three priority categories:
(Note: Emergency Management Team members will determine who will
complete these tasks if necessary.)
Priority 1
- Determination
of nature and severity of situation.
- Shutdown
of dangerous utilities.
- Notification
of persons on emergency alert list.
- Provision
of emergency power for Emergency Operations Center.
- Establishment
of communications, both radio and telephone.
- Provision
of medical aid.
- Application
of fire suppression measures.
- Initiation
of search and rescue operations.
- Control
of hazardous substances.
- Establish
liaison for needed assistance from off campus:
- Local/state/federal law enforcement
- Local fire/rescue units
- Local hospitals/paramedic units
- County/state health departments
- Local political jurisdiction offices: mayor, supervisors,
governor
- County EOC and FEMA
- Red Cross and Salvation Army
Priority 2
- Survey
of facilities/utilities and recertification for use as appropriate.
- Notification
of the City of JacksonHinds County Emergency Management
Department of any
suspension or curtailment of activity.
- Notification
of selected local radio and television stations of any suspension
or curtailment of activity.
- Establishment
and maintenance of media relations.
- Provision
of shelter for campus residents
- Provision
of food, drinking water, supplies, cooking, and distribution.
- Provision
of sanitary sewer system.
- Dissemination
of information on campus.
- Control
of criminal activity.
- Provision
of psychological assistance to trauma victims.
Priority 3
- Survey
of valuable materials and equipment (library, laboratories).
- Survey
of records, documents, and data.
- Survey
of academic and other departmental requirements.
- Determination
and consideration of financial concern.
- Determination
and consideration of legal and liability concerns.
- Acquisition
of necessary supplies and equipment and renewal of flows from
outside sources.
- Resumption
of full or limited academic and other programs and schedules.
- Notification
of the City of JacksonHinds County Emergency Management
Department and selected local radio and television stations of
resumption of activity.
Emergency Operations Plan: Specific
Responsibilities
Specific responsibilities of the executive committee and
the members of the Crisis Management Team during any major emergency
are as follows:
Senior Administrative Officers (VPs)
Assist the members of the EMT in carrying out their responsibilities
by aiding in the following:
- Acquisition of resources from outside the College
- Planning for displacement housing and food services
- Formulation of general public information
- Prioritization of salvage operations
- Decide if academic and other programs should be suspended temporarily
- Set date for resumption of full or limited academic and other
programs
- Determine and consider financial, legal, and liability concerns
- Plan for short-term building replacement
Supervisors of Campus Safety
- Assess nature and severity of situation
- Activate notification of persons on the emergency alert list
- Implement Priority 1 tasks as needed
- Convene members of EMT
- Direct (in cooperation with the EMT) implementation of Emergency
Operations Plan, if major emergency is declared
- Direct campus safety department personnel and resources
- Coordinate search and rescue operations
- Coordinate with off-campus emergency agencies for needed services
- Maintain communications with EMT and executive committee
Office of Communications
- Gather, process, and disseminate all College related media information
for off campus consumption
- Establish a campus media headquarters to where all off campus
media persons would go for inquiries
- Function as official media contact for the College
- Provide media relations advice to the president and other members
of the executive committee
- Maintain communications with the campus Emergency Operations
Center and other members of the EMT
Dean of Students
- Direct residence life staff in emergency tasks for shelter and
welfare of residents of campus housing and other students
- Coordinate temporary relocation and shelter of displaced students
- Answer and further handle inquires of parents and other relatives
- Coordinate inquiries concerning missing persons
- Direct college nurse and infirmary tasks
- Arrange for counseling services for those suffering from psychological
trauma
- Organize and direct student volunteers
- Function as official organ of information for students on campus
- Maintain communications with the campus Emergency Operations
Center and other members of the EMT
Director of Physical Plant/Vice President for
Campus Services
- Direct maintenance, housekeeping, and grounds personnel
- Coordinate restoration of all utilities
- Coordinate damage assessment, repair, and recertification for
use of facilities, buildings, machinery, and other equipment
- Coordinate and manage standby systems for power generation,
lights, heating, sanitation, and cleanup
- Maintain communications with the campus Emergency Operations
Center and other members of the EMT
Director of Food Service
- Maintain an inventory of food and beverages suitable for a major
emergency situation, conserve, and allocate
- Prepare and serve food as needed
- Arrange for recovery of portable water from campus sources or
importation of water, or both, for kitchen and cooking uses
- Maintain communications with the campus Emergency Operations
Center and other members of the EMT
VIII. Non-Routine Media Relations Issues
Certain events can have significant negative effects on
the College without adversely affecting the health and/or safety
of the Millsaps College community. Nevertheless, these events can
create media relations crises and are thus fit subjects for assessment,
planning, and response on the part of the EMT members. Under such
media relations crises, the EMT may be convened by any member that
detects a potential issue. Once an issue is uncovered, the EMT will
rely heavily upon the expertise of the director of communications
and marketing and the media relations director. Other Emergency
Management Team members will assist as needed. Examples of media
relations risks include:
- Adverse litigation
- Public corruption of College official
- Felony arrest of College official/faculty/staff/student
- Public pranks or acts of vandalism by students
- Race or gender bias-related publicity
- Free-speech, student publications issues
IX. Anticipated Risk and Crisis
Assessment
It is the responsibility of the Emergency Management Team
to identify, assess, plan for, and possibly conduct pre-emptive
intervention strategies against risks that have the potential of
adversely affecting the college and its inhabitants. Such risks
include the presence of controversial or high profile presenters,
or visitors to campus, societal unrest in the community, major increases
in local crime, city-wide health risks, or major utilities or communications
failures.
X. Periodic Evaluation, Planning, and Training
The members of the Emergency Management Team and designated
auxiliary members should meet at least once in the fall and spring
semester to:
- Review
and revise this document.
- Discuss
crisis situations that may have occurred at other educational
institutions and consider actions that we would have taken.
- Participate
in crisis scenarios and "mock cases" that will pen the
skills of the participants.
- The
Emergency Management Team should also meet immediately following
any crisis situation to review its performance and consider strategies
for improvement.
- This
Emergency Management Plan is to become part of the [Campus Safety
Standard Operations Procedures Manual]. All security officers
are to be trained in its usage. Each member of the president's
cabinet is to retain a copy of the plan and should familiarize
his or her staff with the contents.
Appendix A: Declaration of an Emergency
By the use of the following statement guideline, and at the recommendation
of the Emergency Management Team, the College president may declare
a state of emergency:
Because of _________________________ I am declaring a state of
emergency for Millsaps College. I am also invoking the Campus Emergency
Operations Plan, and pressing into service the Emergency Management
Team to start appropriate procedures necessary to meet the emergency,
safeguard persons and property, and maintain the integrity of our
campus facilities.
All persons are reminded that Millsaps College is private property.
Thus during this emergency, only registered students, faculty, staff,
and affiliates (i.e., persons required by employment) are authorized
to be present on campus. Those who cannot present proper identification
(Millsaps College ID or employee registration) showing their legitimate
business on campus will be escorted from the campus, or be subject
to arrest. In the event of an on campus disaster site, only those
faculty and staff members who have been assigned specific emergency
duties will be allowed to enter the immediate disaster site.
All media access and communications to the public will be through
our Office of Communications. Any media desiring access to the campus
will report to _______________.
Information flow to our Millsaps College constituents will be through
_______________. You are encouraged to listen to the following radio
and TV stations for Millsaps updates regarding class scheduling
and the re-opening of the College.
This declaration will last until further notice by the Office of
the President. |