Job Summary
The Assistant Bursar is responsible for the accounts receivable/student accounts function of the college, including the billing and collection processes and continuous review of outstanding balances in order to ensure successful collection of student accounts while maintaining a high level of customer service. The incumbent is responsible for effectively communicating with students, parents and other Millsaps constituents, responding timely to student account inquiries and proactively seeking payment. In addition, the incumbent must ensure accurate and timely records of student accounts and have an attitude of flexibility and willingness to perform a variety of tasks.
This is a full-time position that works on-site in Jackson, MS with regular office hours from 8:00am – 4:30pm with a one-hour unpaid lunch break.
Job Duties
- Responsible for the billing process, including an accurate assessment of charges to student accounts, timely issuance of billing statements and completion/adherence to the billing checklist
- Daily monitor outstanding balances to ensure accuracy and make collection calls and send correspondence accordingly for currently enrolled students
- Coordinate the clearing process for students at the start of each semester and ensure the appropriate hold codes are maintained in PERC
- Monitor on-line payments, daily payments and deposits to ensure accurate posting to student accounts. Ensure timely removal of holds
- Maintain the accounts receivable aging and the cleared/uncleared report to be reviewed with the Assistant Controller/Bursar
- Issue student refunds on a weekly basis (i.e. each Monday)
- Identify and resolve billing issues as they arise. Escalate issues/errors identified to Assistant Controller/Bursar
- Be familiar with and maintain student compliance with federal fund disbursement requirements (e.g. Title IV/student refunds/FERPA) and adhere to college policies related to billing, refunds and FERPA
- Create, maintain and keep current a log of student account inquiries and billing issues identified
- Coordinate marketing materials for accounts receivable
- Maintain the accounts receivable calendar of all processes and student communications and ensure adherence to the calendar
- Responsible for the quarterly reconciliation of accounts receivable sub-ledgers to the corresponding general ledger accounts.
- Develop student communications to ensure a clear understanding of financial obligations and due dates in order to ensure timely collection of student accounts
- Maintain and update Colleague billing tables and rules
- Maintain Colleague software codes and processes for student billing
- Serve as administrator to ACI working closely with and coordinating their technical support and in-house IT to resolve software issues. Set-up of on-line payment forms
- Provide training to all applicable staff on Colleague and Official Payments student account operations
- Develop customized Colleague and WEBI reports for analysis
- Responsible for the coordination and reconciliation of outside scholarships (e.g. Americorp, ROTC, etc.)
- Responsible for the special billings and/or coordination associated with Prepaid tuition/529 savings, consortiums, off-campus trips, miscellaneous charges (e.g. late fees, fines, graduation fees, etc.), and other special billings as necessary
- Coordinate and conduct weekly student account meetings with Business Office personnel and keep Assistant Controller/Bursar apprised of progress made and alert of any issues identified
- Coordinate and participate in bi-weekly student account meetings to include Student Life and Financial Aid in order to resolve outstanding student account balances
- Establish, maintain and troubleshoot on-line payment plans and statements
- Assist with the monthly reconciliation of the general fund cash account, as needed, specifically as it relates to the reconciliation of credit card transactions
- Coordinate and prepare annual student 1098Ts ensuring compliance with IRS regulations
- Prepare and distribute the enrollment report to executive leadership
- Responsible for establishing the billing for off-campus trips and assisting the Senior Accountant with maintenance and tracking of off campus trips
- Develop and maintain policy and procedure manuals for student account system and operations
- Responsible for Colleague communication management related to accounts receivable
- Perform other duties as assigned
Qualifications
- Bachelor’s degree, preferably in Business Administration, Accounting, Finance, Information Systems or related field
- Two years of accounting or bookkeeping experience preferred
- Advanced skills in Microsoft Office Suite
- General knowledge of accounting and reconciliations preferred
- Experience with Colleague or other similar financial software package
- Strong technical and computer knowledge
- Excellent communication and customer service skills
- Must have good problem solving/analytical skills
- Accurate and efficient data entry skills
- Ability to handle multiple tasks, while appropriately prioritizing tasks based on Business Office needs
- Self-starter with the ability to work well autonomously with minimal supervision
- Willingly assists with other tasks as needed
Physical & Availability Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Manual dexterity needed for keyboarding and other repetitive tasks.
- Must be able to lift and move up to 15 pounds without assistance.
Application Procedure
Interested candidates should email a copy of their resume and a letter of interest to [email protected]. No phone calls please.