Human Resources and Business Operations Specialist

The Human Resources and Business Operations Specialist is a dual-function role providing administrative and operational support across Human Resources and the Business Office. This position ensures accurate processing of Human Resources and financial transactions while supporting compliance with institutional policies and applicable regulations.

The Director of Human Resources serves as the primary supervisor and is responsible for performance evaluation and employment-related matters. The Controller provides functional supervision for business office duties, including work prioritization, training, and day-to-day oversight of financial processes.

This is a full-time position that works on-site in Jackson, MS with regular office hours from 8:00am – 4:30pm with a one-hour unpaid lunch break.

Human Resources

• Welcome new employees to the college by conducting on-boarding and assisting with orientation. Oversee completion of employment documents for all new employees
• Maintain employee records and ensure timely updates for new hires, status changes, and compliance documentation
• Process and post job listings with various sources; organize resumes and job applications as needed
• Coordinate employee background and reference checks and ensure timely completion
• Coordinate the annual employee evaluation process
• Perform file audits to ensure that all required employee documentation is collected and maintained
• Assist with open enrollment process
• Process termination paperwork and schedules exit interviews
• Support student employment administrative processes, including recordkeeping and compliance tracking, in coordination with Human Resources Director and Payroll Manager.
• Maintain student employment budget records ensuring compliance with pay structure
• Process student employment applications and collect required documents (i.e., Federal Form W-4, MS State Tax Withholding Certificate, Department of Homeland Security Form I-9)
• Maintain working knowledge of Department of Education regulations for Federal Work-study programs
• Maintain communication with non-resident alien students and the office of International Studies to facilitate compliance with USCIS regulations and college policies and processes

Business Office

• Serve as the primary point of contact for student accounts and assist with student account follow-up and collection activities in accordance with institutional policies
• Daily accept, secure, and accurately post payments and deposits; prepare bank deposits; and balance and close daily cashiering sessions in accordance with established internal controls and segregation of duties
• Perform data entry into Colleague of all cash received (including credit card receipts) ensuring accurate recording
• Review, investigate, and explain student account balance information to students who owe a debt to the college and research disputed accounts
• Disburse Federal loan notices to students and maintain records for audit purposes
• Be familiar and maintain compliance with federal fund disbursement requirements (e.g., Title IV/student refunds/FERPA) and adhere to college policies related to billing, refunds, and FERPA
• Process petty cash reimbursements and advances for faculty and staff in accordance with policy and follow up on outstanding cash advances on a weekly basis
• Coordinate and track receipt of student authorization forms. Follow up on outstanding forms and place holds on student accounts for forms not received

Administrative Support

• Provide front-facing customer support, including greeting visitors, answering phones, and directing inquiries.
• Receive, sort, and distribute incoming mail
• Monitor and maintain office supplies and office equipment
• Encourage teamwork and collaboration through building positive working relationships with staff
• Review, process, and submit Business Office and Human Resources invoices to Accounts Payable
• Perform other duties as assigned

• Bachelor’s degree, preferably in Business Administration, Human Resources, Finance, or related field
• 3 – 5 years administrative and data entry experience
• High level of professionalism, discretion, and confidentiality
• Proficient knowledge of Microsoft Office Suite
• Experience working with HRIS, ERP, or student information systems (e.g., Colleague) preferred
• General knowledge of accounting and reconciliations
• Strong customer service and excellent communication skills
• Adept at problem-solving, including being able to identify issues and resolve problems in a timely manner
• Accurate and efficient data entry skills
• Self-starter with the ability to manage multiple tasks, while appropriately prioritizing tasks based on needs
• Possess strong interpersonal skills
• Organized, accurate, thorough, and able to monitor work for quality

Interested candidates should email a copy of their resume and a letter of interest to [email protected]. Please write “Human Resources and Business Operations Specialist” in the subject line of the email. No phone calls please.